Terms of service

TERMS OF SERVICE – SNEAKGLAM
Last updated: August 26, 2026

This website is operated by SNEAKGLAM (VSB Group LLC). By accessing www.sneakglam.com and making a purchase, you agree to these Terms of Service.

1. Use of the website
By using this website, you declare that you:
- Are at least 18 years old or have the authorization of a legal guardian
- Provide accurate and up-to-date information
- Do not use the website for fraudulent or illegal purposes

Any violation may result in suspension of access to the website.

2. Products and services
We strive to present our products as accurately as possible. However, slight variations (color, rendering, material) may exist depending on screens and display conditions, particularly on light leathers and pink tones.
We reserve the right to modify or remove a product at any time.

3. Orders
We reserve the right to refuse or cancel any order in the event of:
- Suspected fraud
- Incorrect information
- Payment issue

Once an order has been confirmed, it can no longer be modified or cancelled.

4. Prices and payment
- Prices are displayed in euros (€)
- Payment is due immediately upon ordering
- Transactions are secured through third-party providers

We do not store any banking data.

5. Shipping
Delivery times are given as an indication:
- Processing: 24 to 48 business hours
- Delivery: 5 to 10 business days

That is an estimated total of 7 to 12 business days. Delays may occur beyond our control.

6. Returns and refunds
Return conditions are detailed in our Return and Refund Policy. Unworn items in perfect condition may be the subject of a return request within 14 days of receipt.

7. Liability
SNEAKGLAM cannot be held responsible for:
- Delivery delays attributable to carriers
- Parcel losses after delivery confirmation
- Misuse of the product

Our liability is limited to the amount of the order.

8. Intellectual property
All elements of the website (texts, images, logo, design) are protected. Any reproduction or use without authorization is prohibited.

9. Personal data
Personal information is processed in accordance with our Privacy Policy available on www.sneakglam.com.

10. Changes to the terms
We reserve the right to modify these terms at any time. The applicable terms are those in force at the time of the order.

11. Governing law
These terms are governed by French law. In the event of a dispute, an amicable solution will be sought before any legal action.

12. Contact
Email: contact@sneakglam.com
Website: www.sneakglam.com