YOUR QUESTIONS
FAQ
Before you order — your questions
Everything you need to know about the pairs, quality checks, shipping, and sizing.
Are the pairs quality-checked?
Yes. Every pair goes through a quality check before it ships — condition, finish, and details. You get a brand-new, inspected pair, ready to wear.
Can I choose my colorway?
Yes: Shy Pink or Tropical Pink, while your size is still in stock. Our editions are very limited, so the most popular sizes go fast — don't wait too long.
How do I pick my size?
Go with your usual size — the fit runs true to size. If you're between two sizes, size up. The size guide is on every product page.
How long does shipping take?
Your order is prepared within 24 to 48 hours, then shipped with a tracking number sent by email. Delivery time depends on your location — full details are in our shipping policy.
How does the SNEAK code work?
Add your pair to your cart, then enter SNEAK at checkout for 10% off sitewide. The discount applies instantly to your total.
How do I care for my pair?
A soft brush and a slightly damp cloth are all the leather needs. No washing machine, no harsh products, and keep them away from prolonged water and direct sun, which can mark the lighter shades.