Privacy policy

PRIVACY POLICY – SNEAKGLAM
Last updated: August 26, 2026

At SNEAKGLAM, accessible via www.sneakglam.com, we attach particular importance to the protection of your personal data. This policy explains how we collect, use and protect your information.

1. Data collected
When you use our website, we may collect the following information:

Information you provide:
- First and last name
- Shipping and billing address
- Email address
- Phone number
- Order information

Information collected automatically:
- IP address
- Browsing data (pages visited, duration, clicks)
- Device type and browser
- Cookies and similar technologies

2. Use of data
Your data is used to:
- Process and ship your orders
- Provide customer service
- Contact you regarding your order
- Improve our website and user experience
- Prevent fraud and secure transactions
- Send marketing offers (if you have given your consent)

3. Data sharing
We only share your data when necessary with:
- Shopify Inc. (store hosting)
- Our payment providers (e.g. Shopify Payments, Stripe, PayPal)
- Our logistics partners (carriers)
- Our marketing tools (emailing, advertising)

These partners are required to protect your data in accordance with regulations.

4. Secure payment
Payments are processed through secure platforms. We never have access to your full banking information.

5. Cookies
We use cookies to:
- Ensure the website functions properly
- Measure audience
- Improve your experience
- Personalize advertising

You can change your preferences via your browser settings.

6. Retention period
Your data is retained:
- For as long as necessary to process your order
- To meet our legal obligations
- Or until you request its deletion

7. Your rights (GDPR)
In accordance with the GDPR, you have the following rights:
- Access to your data
- Rectification
- Deletion
- Objection to processing
- Data portability

To exercise your rights: contact@sneakglam.com

8. Data security
We implement technical and organizational measures to protect your data against:
- Unauthorized access
- Loss
- Alteration

9. International transfers
Some data may be transferred outside the European Union (e.g. Shopify, marketing tools). In this case, appropriate safeguards are put in place.

10. Changes
We reserve the right to modify this policy at any time. Changes will be published on this page with an updated date.

11. Contact
For any questions regarding your personal data:
Email: contact@sneakglam.com
Website: www.sneakglam.com