Terms of sale
GENERAL TERMS AND CONDITIONS OF SALE – SNEAKGLAM
Last updated: August 26, 2026
These General Terms and Conditions of Sale (GTCS) govern all sales concluded between SNEAKGLAM (VSB Group LLC) and its customers via the website www.sneakglam.com.
1. Seller identification
VSB Group LLC
2105 Vista Oeste NW Suite E #3592
Albuquerque, NM 87120, United States
File number (File #): 3127797
Email: contact@sneakglam.com
Website: www.sneakglam.com
2. Scope
These GTCS apply to any order placed on www.sneakglam.com by a consumer (non-professional natural person). Any order implies full and complete acceptance of these GTCS.
3. Products
SNEAKGLAM is a store specialized in sneakers and fashion footwear. The products available are described with the greatest care (photos, descriptions, materials, size guide). However, slight variations in rendering may exist depending on screens, particularly on light leathers and pink tones.
We reserve the right to modify our catalog at any time without notice.
4. Prices
Prices are displayed in euros (€), all taxes included
Shipping costs are indicated separately at checkout
SNEAKGLAM reserves the right to modify its prices at any time
The applicable price is the one displayed at the time the order is confirmed
5. Orders
The order is confirmed after:
Selection of items and addition to the cart
Entry of shipping information
Choice of payment method and confirmation
Receipt of an order confirmation email
SNEAKGLAM reserves the right to refuse any order in the event of suspected fraud, incorrect information or a payment issue.
6. Payment
Payment is due immediately upon ordering
Transactions are secured via Shopify Payments and its partners (Stripe, PayPal, etc.)
No banking data is stored by SNEAKGLAM
In the event of a refused or fraudulent payment, the order will be automatically cancelled.
7. Shipping
Orders are shipped to France, Belgium, Switzerland and other European countries subject to availability.
Indicative times:
Processing: 24 to 48 business hours
Delivery: 5 to 10 business days
The customer is responsible for the accuracy of the shipping information provided. In the event of an incorrect address, SNEAKGLAM cannot be held responsible for non-delivery.
8. Right of withdrawal
In accordance with applicable law, the customer has 14 days from receipt of the order to exercise their right of withdrawal, without having to give reasons.
To exercise this right: contact@sneakglam.com
Return costs are borne by the customer. The refund will be issued within 5 to 10 business days after receipt and inspection of the returned product.
9. Returns and exchanges
To be accepted, any returned item must be:
Unworn
In perfect condition, in its original box, with any accessories (extra laces, tissue paper, tags)
Returned within 14 days of receipt
Items not meeting these conditions cannot be refunded. For any request: contact@sneakglam.com
10. Legal guarantees
In accordance with Articles L217-4 et seq. of the French Consumer Code, the customer benefits from the legal guarantee of conformity and the guarantee against hidden defects.
In the event of a defective or non-conforming product, the customer has 2 years from delivery to take action. SNEAKGLAM will proceed with a replacement or refund at no cost to the customer.
11. Liability
SNEAKGLAM cannot be held responsible for:
Delivery delays attributable to carriers
Losses or damages occurring after delivery confirmation
Any use of the products not in accordance with their intended purpose
SNEAKGLAM's liability is limited to the amount of the order concerned.
12. Intellectual property
All elements of the website www.sneakglam.com (texts, visuals, logo, design, photographs) are the exclusive property of VSB Group LLC and are protected by intellectual property laws. Any reproduction, even partial, without prior authorization is strictly prohibited.
13. Personal data
Data collected during the order is processed in accordance with our Privacy Policy, available on www.sneakglam.com.
14. Governing law and disputes
These GTCS are subject to French law. In the event of a dispute, an amicable resolution will be sought. The customer may also use the European online dispute resolution platform.
For any complaint: contact@sneakglam.com
15. Contact
Email: contact@sneakglam.com
Website: www.sneakglam.com